THE PRACTICAL DETAILS

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Shipping and payment.

Standard shipping to eligible U.S. addresses is free, with no minimum purchase. Applicable sales tax is included in displayed U.S. prices. Your final delivery eligibility and total are confirmed before you approve payment.

VIBE IN CASE orders use our shared secure checkout on moodincase.com, with Stripe as the default payment option. The brand, items, phone-model selections and quantities remain associated with your VIBE IN CASE order. Other destinations and payment currencies depend on the options actually offered in checkout.

Review your delivery address carefully. Contact customer care promptly if something needs correcting; an address change cannot be guaranteed after fulfillment begins. Delivery estimates are not guaranteed dates.

One free exchange within 30 days.

If you are not satisfied, contact us within 30 calendar days after delivery to request one free exchange for your purchased case. We cover return shipping when a return is required and shipping of the replacement. Contact customer care before sending anything back so we can provide the correct return method and address.

This is an exchange service, not an unlimited replacement plan or a blanket money-back guarantee. If we confirm damage, a defect, or a production or fulfillment error, we will offer an appropriate replacement or refund and cover approved return shipping when required.

Get help with an order.

Email support@moodincase.com with VIBE IN CASE, your order number, and a description of the issue. For an incorrect or damaged item, include clear photographs of the item and packaging. These terms do not limit non-waivable consumer rights.